In this article we leave you the steps you have to follow if you want to make a Bonus Recharge but leave it as Pending Payment, the steps are:
Step 1: In the search bar that appears at the top right, enter the name of the customer for whom you want to recharge the bonus.

Step 2: Once inside the customer's file, go to the BONUSES tab and click on RECHARGE

Step 3: Within the Types of Recharges that we have created in the program, select the one we need or fill in the fields if it is a special recharge that we do not already have created.

Step 4: Once we select the type of recharge, in the Payment Method field, we will select Domiciliation, in this way it will remain as Pending Domiciliation and the customer will be able to use the bonus even if it is not paid at the moment.


To change the debt status and leave it as Pending payment, we would have to go to:
Billing - Products sold pending payment, select the checkbox and click on the Do not Domicile button and there the status would change

Do you have any questions? Write to us through the window that appears at the bottom right of your screen!
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